“In a world of hybrid working environments with distributed IT teams, the need for systems that ensure service availability has never been higher,” said Prakash Ramumurthy, chief product officer at Freshworks. Affordable and easy-to-use, Freshservice’s unified incident response management with AI-enhanced alerting enables any business to anticipate service disruption and minimize impact. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today at its Refresh conference unveiled new Freshservice® capabilities that mark the company’s move deeper into the $34 billion IT Operations Management (ITOM) market1. Great band.Las Vegas and San Mateo, Calif November 11, 2021įreshworks Inc. I was going to catch an earlier flight, but so glad I stayed.
Many sessions were at capacity (or exceeded capacity)ĥ) CRADLE (of Love) ❤️ Billy Idol, who played the final evening, still has the moves + an exceptional band backing him.
P2P is alive and well.Ĥ) CAPACITY ‼ A ton of customers came out (despite an increasing number of budget freezes for travel owning to the lovely economy we find ourselves in). But what is still driving just about all the partners and customers I spoke with to Coupa is the core. I'll be sharing some more fleshed out thoughts on Coupa Software (Inspire) along with my Spend Matters colleagues on PRO in the weeks to come, but here are five quick Cs as the week winds down:ġ) CONFIRMED ✔ Coupa Link (platform/API/pre-integration) for tech partners is starting to be a valuable channel, selling point and integration for winning business (despite the fact Coupa does not yet have ELAs to encourage Coupa Link solutions - which means Coupa Link is driving organic value outside of financial incentives)Ģ) CASH 💲 Coupa Pay, AP and treasury is increasingly resonating with attendees I spoke with (it's a shame it took a recession for this to become a priority in procurement and finance)ģ) CORE 🛒 Everyone loves to expand beyond what they're great at.
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